1. DO YOU ALLOW PETS?
The Hills on Grand is happy to accept your furry friends! The
Hills on Grand accepts a maximum of two pets per apartment and
requests that all roommates agree with you having a pet. Some
restrictions apply, please contact our leasing office for details
or review our Pet Policy.
2. WHAT IS A REDECORATION FEE? WHY DO I PAY
The redecoration fee is intended to cover the costs associated with
returning your apartment to "like new" condition after you move
out. Although, you will be responsible for the general
cleaning of your apartment and any damages prior to vacating.
3. HOW DOES ROOMMATE MATCHING WORK?
will try our best to help you with a roommate(s) that meets your
needs. In order for us to find the most suitable roommate(s)
available in our network, we ask that you contact the leasing
office and request a roommate matching form. Once complete, a
leasing specialist will review your answers and place you with the
most suitable roommates based on your selected profile. Our social
media is another excellent way to meet possible roommates!
3. What is an individual lease?
Individual leasing means peace of mind for both parents and
students. An individual lease means you are only responsible for
your student’s space, not the full apartment as a typical joint
lease would be structured. Common areas are shared responsibility
among all roommates (ie, living room, kitchen, etc.).
Our term lease structure is a lease that begins on a specified
date and ends on a specified date, for one fee. This fee is
conveniently administered in 12 installments (similar to a monthly
4. How do I qualify for a lease at
The Hills on Grand?
order to finalize your lease documents, you must qualify to reside
with us. There are four ways to qualify:
- Parental Sponsor Guaranty
- I-20 with qualifications
- Financial Aid with qualifications
- Income with qualifications
contact our leasing office to discuss the various options for
qualifying to reside at The
Hills on Grand.
5. Can I bring my own furniture?
At The Hills on
Grand, we provide fully furnished apartments including bedroom and
common area furniture. You are welcome to bring whatever
furniture you wish with you, we just won’t be able to store any
furniture we provide.
6. What if something needs to be fixed in my apartment?
We have a
professional on-site maintenance team that would love to
help! Non-emergency requests for maintenance can be submitted
via our website at any time and will be handled by the maintenance
team as soon as possible. Our average turnaround time for
maintenance requests is within 24-hours during the work week. Any
time you have an emergency, please call the office directly. After
hours you will be prompted with automated instructions on how to
leave a message. Your message will be responded to by our on-call
maintenance team member.
7. Will I be charged for maintenance repairs?
You will not be
charged for standard maintenance repairs. Charges would only be
issued for repairs due to negligence.
8. Can I install a satellite dish?
requirements and specifications to install a Satellite Dish
conflict with our regulations on modifying or attaching objects to
our structure. Please inquire with our management team.
9. WILL THERE BE PARKING AVAILABLE ON-SITE?
Yes, there will be plenty of parking for our residents
on-site. Did we mention parking is FREE? Residents will be
provided with parking stickers/passes to show they are a current
resident. We will also have designated areas for guest
10. HOW DO I PAY MY RENT AND WHEN IS IT DUE?
Rent is due the first of every month. We offer the
convenience of Online payment services through your resident
portal. Through the portal, you can pay by Check, Credit Card
or Debit Card (some fees may apply). Unfortunately, we are unable
to accept Cash.
13. WHAT IS INCLUDED IN MY RENT?
Water, Sewer, Trash, Cable, Internet, and Parking. You are
only responsible for your electricity.
13. HOW FAR IS WSU FROM THE
We are conveniently located within 5-8 minutes of the campus
area. If you are concerned about having a car or parking on
campus -no worries here! We will be providing private shuttles to
campus from the property to make life even easier.
14. CAN I SMOKE IN MY APARTMENT OR AROUND THE
Smoking is not allowed in any community areas, such as the pool,
fitness center, clubhouse, or any other amenity area that is
enjoyed by the community as a whole.
15. CAN I WORK AT THE HILLS ON
The Hills on Grand provides our residents with an opportunity
to work for a top 25 nationally recognized student housing company,
while also developing critical skills that employers are seeking in
A Community Assistant (CA) is responsible for delivering superior
service to current and prospective residents as well as fostering a
strong community atmosphere that contributes to a positive living
experience through outreach, marketing, and engaging events.
This rewarding role requires strong leadership skills,
organization, critical thinking and the ability to effectively
communicate. As a Community Assistant, students work directly
with our residents to not only promote a safe environment but
also to forge connections that build an engaging residential
community and a flawless housing experience.
If you are enrolled in a degree program with a minimum of six
credit hours, have completed one year at the university and have a
2.6 cumulative grade point average, please apply for a CA position
by submitting an application online
Graduating soon or looking for your next opportunity? We are
always looking for talent, check out all the job opportunities
16. ARE THERE ANY ACTIVITIES OR PROGRAMS TO GET INVOLVED
WITH AT THE PROPERTY?
Our U Life residence life program is based on the understanding
that a student’s living environment has a significant impact on
learning and personal development. Our U Life program is
committed to supporting our student residents and proactively
working to engage them in four key areas including Community,
Academic, Social, and Amenity. The ultimate goal of our
residence life program is to ensure that each resident is more
successful for having lived at The Hills on Grand.
We promote the active development of our residents in order to
increase their personal growth through involvement in charitable
causes within the local community in which they live.
We connect residents with the resources and services that will help
them succeed as students by building strong relationships with the
universities that our students attend and encouraging their
academic success through favorable study environments.
We allow our residents to become invested in our properties by
creating social opportunities that allow meaningful interactions
with their peers, neighbors and our onsite staff.
At The Hills on Grand, we look beyond physical property amenity
offerings and instead offer our professional, onsite staff as the
most important advantage over our competitors. Our teams
provide significance to resident lives by creating platforms in
which to give back to them through monthly gift deliveries and